Troubleshooting & FAQ

User profile auto detection
The scale will automatically select your user profile to calculate your body composition by comparing your current body weight measurement to previous body weight measurements from each user profile. If your current body weight changes by more than 7 pounds from your previous measurement, or if your body weight is within 7 pounds of another user profile, then you will need to manually select your user profile and confirm your user profile data before the scale will calculate your current body composition.

Unfortunately, users are not able to delete/reset profiles manually. If users are attempting to get rid of a profile which is being confused from the original profile, users will have to manually select the offending profile, and use over 7 lbs of a household item to weigh in with the body weight (while retrieving body composition) to throw it off. Users can weigh in while holding household items such as a small stack of books, magazines, dumbbells, a gallon of water or milk, large laundry detergent bottle, or even cats or a small dog.






Valid for WB180 Wide Body Composition Scale. Model #: WB180

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