Troubleshooting & FAQ

My scale only comes with one battery.

  • All the colors, except black, only have one battery.  The black scale requires two batteries because of the back light feature.



My scale is not working at all.

  • Make sure the plastic tab has been removed from the battery compartment, and that the battery(s) is properly seated in the compartment, making contact with the connection pads.



How do I change by scale from Kilograms to Pounds.

  • On the bottom of the scale, there is a small button located by the battery compartment to switch units of measurement.







Valid for B200 Sleek Glass Bath Scales.  Model #: B200B (black), B200SG (sage green), B200RR (rio red), B200PB (peacock blue), B200S (silver)

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