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Troubleshooting & FAQ

My scale only had one battery included
All colors besides the black model (B200B), only include one CR2032 battery. The black model uses a back-light which requires two batteries to operate.


Scale does not power on
If the scale is brand new, ensure the plastic strip has been removed from the battery compartment. Attempt to replace with new CR2032 batteries. Check to see if the battery is seated properly inside of the compartment; positive side should be facing upward.


How to change from KG to LB
The unit button is located on the bottom of the scale near a gray sticker to switch the unit of measure.

 

 

 

 

 

 

Valid for B200 Sleek Glass Bath Scales.  Model #: B200B (black), B200SG (sage green), B200RR (rio red), B200PB (peacock blue), B200S (silver)

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