Troubleshooting & FAQ

My scale will not set at a direct weight.

  • Make sure the scale is on a stable surface.  It will not register a weight until it is properly stable.



I want to use my scale as a toddler scale.

  • There are two handles under the cradle of the scale.  Pull them outward, and this will dislodge the toddler scale from the cradle.



Can I use this scale for small pets?

  • Of course! The best way to get weight for small pets is to leave your cradle attached.







Valid for BT20 Baby / Toddler Scale.  Model #: BT20

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