Troubleshooting & FAQ

My scale is not longer weighing.

  • Make sure the batteries are properly placed in the compartment making contact with the connection pads.  If your scale continues to be nonfunctional, it may be time to replace the batteries. The XL200 requires (2) CR2032 lithium batteries.


If your scale continues to have the issue, please contact Escali about our Lifetime Ltd Warranty.



How do I change my scale from Kilograms to Pounds.

  • At the bottom of the scale, there is a small kg/st/lb switch above the battery compartment.  Switch to your desired unit of measurement.




Valid for XL200 Extra Large Display Bath Scale.  Model #: XL200

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