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Troubleshooting & FAQ

"2402" appears upon start up
If this error code appears, please contact us at 800-467-6408.


Constant beeping occurs
The constant beeping typically indicates the load cell is overloaded. Immediately remove overweight items. Please note this particular scale only has a 500 gram capacity.


Graduation of model PR500S
Measures 0.1 g / 0.005 oz


Scale is not powering on
Attempt to replace with a new 9 volt battery. Also ensure battery connectors are properly connected to the battery.




Valid for Pico High Precision Pocket Scale, Model #: PR500S

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