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Troubleshooting & FAQ

 

Scale will not power on
Attempt a battery replacement to identify if this is the main cause. This model uses one CR2032 battery to operate. If your scale is new, ensure the plastic battery tab is removed from under the battery. If the issue persists, please contact us for further assistance!


Touch controls do not register
Ensure that the scale surface is clean, and free from residue. You may use a damp cloth for quick and easy cleaning. 

 

 

 

 

Valid for Cesto Nutritional Food Scale, Model #: 115NS, 115NB

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