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Troubleshooting & FAQ

Scale is displaying "EEEE"
Typically this error message indicates that the load cell is overloaded. The unit has an 11 lb / 5 kg capacity, remove any excess weight immediately. If the error message persists under normal operation, please contact us about the product warranty.

 


 

Scale will not power on
Replace the old battery with a new 9 volt battery. Ensure the "snap" connector is connected securely onto the battery. If the issue persists, please contact us for further assistance!

 


 

How to install the battery
Inside of the battery compartment is a "snap" battery connector that can be pulled out. Securely snap the connector on to the battery, and place back into the compartment.
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Valid for Aqua Liquid Volume Measuring Scale, Model #: A115

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