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Troubleshooting & FAQ

Is the removable glass platform dishwasher safe?
No, we recommend to clean the platform with a damp cloth.

"Out2" error appearing on display
This message indicates the load cell is damaged/worn. Please contact us at 800-467-6408.

Scale is not powering on
Attempt to replace with three new "AAA" size batteries. Ensure the batteries are inserted in the correct polarity direction.

 

 

 

 

Valid for Vitra Glass Top Scale, Model # 115G.

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