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Troubleshooting & FAQ

Scale is not powering on
Attempt to replace with one new "CR2032" size battery. Ensure the battery is inserted positive side up.

 

"EEEE" error is displayed
This message indicates the scale is overloaded. Immediately set the overweight item down, and unhook from the clasp, and loop.

 

 

 

 

Valid for Velo Luggage Scale, Model #: 11050B, 11050W, 11050RB, 11050PP, 11050WR

 

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