Scale is not powering on
Try replacing the old batteries with a fresh pair of CR2032 batteries. If your scale is new, ensure that the plastic insulation tab is removed from under the batteries. If the issue persists, please contact us for further assistance.
How to remove the batteries
Use an item such as a paper clip, pin, sewing needle, etc to pry out the batteries from the battery compartment. Use the "channel/hole" as indicated below to position your item to pry out the batteries.
Touch controls do not register
Ensure the scale surface is clean and residue-free. Always keep the scale at room temperature for the best performance.
Weighing tolerance range
|2 - 1,000 grams||1,001 - 3,000 grams||3,001 - 7,000 grams|
Valid for Arti Glass Kitchen Scale, Model #: 157