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Troubleshooting & FAQ

My Passo scale will not power on
First attempt to replace the old batteries with a fresh pair of CR2032 batteries. Ensure the batteries are seated properly into the battery slots. If the issue persists, please contact us for further assistance!


Sometimes the scale gives me different readings
Ensure the scale is on a flat top surface to get the most accurate readings. The unit's accuracy is within 1% of the actual weight.

 

 

 

 

 Valid for Passo Stainless Steel High Capacity Kitchen Scale, Model # 2210S

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