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Troubleshooting and FAQ

"Out2" error appearing on display
This error message may indicate two different meanings:
1. Scale may need to be re-calibrated.
2. Damaged/bad load cell.

 


 

"0-LD" error appearing on display
The error message indicates the scale is overloaded. Immediately remove overweight items to avoid damage. Do not exceed more than 2000 grams or 4.4 pounds.

 


 

Scale is not powering on
Replace the old batteries with a new pair of "AAA". Also ensure the batteries are inserted into the correct position.

 


 

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